Call Toll Free: 1-800-THE-MATS / 1-800-843-6287

Ordering Policy

Thank you for shopping with Resilite.com

Look over our large selection of products on-line or through one of our catalogs. We offer a large selection of products available for on-line ordering. Those products not available for ordering on-line may be ordered via our Toll Free phone number: 1-800-843-6287.

Products not available for on-line purchase, generally ship via a common freight carrier. This allows Resilite to generate an accurate and cost-effective Freight quote for your order. In an effort to save our customers money – we request that these type of products be ordered via phone.

Placing an Order

  • Phone: 1-800-THE-MATS or 1-800-843-6287
  • Fax: 570-473-8988 -- Please include a Phone Number where you can be reached for payment options. (*NEVER write credit card info on fax. Resilite will call you concerning method of payment)
  • E-mail: resilite@resilite.com -- Please include a Phone Number where you can be reached for payment options. (*NEVER write credit card info in your e-mail. Emailing is an unsecured line. Resilite will call you concerning method of payment)
  • Mail:
    Resilite Sports Products, Inc.
    PO Box 764
    Sunbury, PA 17801
  • On-line/ Web Site:
    A large selection of products can be ordered on-line from our web site. Our web site changes daily with a list of in-stock home use mats and specials. Select the "Add to Cart" button to the add a product to your shopping cart. Select "View Shopping Cart" at the top right hand of the page to see all of the products in your shopping cart. Modify products in your shopping cart by adding or deleting products till your order is complete. Select the "Checkout" button. A form will appear that will need completed. A grand total will appear that includes shipping and handling charges that will be charged to your credit card. If you have any complications ordering online, call Resilite at 800-843-6287.
  • Pricing:
    Resilite does it's best to offer the lowest prices possible. Prices or product specifications are subject to change without notice. Printed catalogs that contain pricing may not always be current. Always check with our online pricing listed on the website or call 1-800-843-6287.

Sales Tax

SALES TAX DISCLAIMER: Resilite is required to collect Sales and Use Tax for purchases made in the following states: CA, FL, IN, LA, NC, NJ, PA, SD, TN, WA and WI.

Orders are accepted with the understanding that such taxes and charges shall be added, as required by law. Where applicable, Resilite will charge sales tax unless you have a valid sales tax exemption certificate on file with Resilite Sports Products. Resilite will not refund tax amounts collected in the event a valid sales tax certificate is not provided. If you are exempt from sales tax, you must provide us with your sales tax exempt number and fax a copy of your sales tax exempt certificate to Resilite - ATTN: SALES TAX EXEMPTION. ( Fax: 1-570-473-8988 ).

Except as otherwise noted, prices shown do not include any federal, state, district, city or local taxes, or any other taxes or charges imposed by any government authority.

In states where Resilite is not required to collect and pay Sales Tax, the purchaser is obligated to self-report and pay the Sales and/or Use Tax to the purchasers appropriate state's and or local Department of Revenue.

Shipping Costs

Not all prices include shipping. A sales respresentative will provide you a firm cost for shipping when you place your order.

Payment Policies

  • Online Orders
    100% paid in full by credit card
  • Individuals, Clubs, Boosters, Sporting Good Stores, and Martial Arts, etc.
    50% deposit is required to place order. 50% balance is required before shipment of your order. On customized products – Resilite may require 100% payment in full before production can begin.
  • Schools Only
    Payment in full net 30 days. School Purchase Order required. Customers must provide copy of sales exempt certificate.
  • Cancellation
    Resilite reserves the right to charge a cancellation fee or re-stocking fee for orders which have been confirmed and then cancelled before shipment. Order cancellation/restocking fee will not exceed 10% of the total purchase price.

Methods of Payment

  • Check
  • Money Order
  • Credit Card (Visa®, MasterCard®, or Discover®)
    WARNING: Do not give credit card information if sending order by fax or by e-mail, which is an unsecured line. Resilite will call you concerning method of payment. We will ask for the following:
    • Type of Credit Card (Visa, MasterCard, or Discover)
    • Credit Card Number
    • Expiration Date
    • Cardholder's Name as it appears on the card
    • Security code on the back of the card